We are committed to providing you with a comfortable and rejuvenating experience during your stay. To ensure a smooth process, please read and understand our booking, cancellation, and refund policy outlined below.

 

• 1.1 Age Requirement: Guests must be at least 18 years old to make a reservation. 

• 1.2 Guest Information: When making a reservation, please provide accurate and complete information, including your full name, contact details, and any specific requirements or preferences you may have.

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Cancellation & Refund Policy: 

• 2.1 Cancellation Requests: If you need to cancel your reservation, please notify us as soon as possible. 

• 2.2 Cancellation Standards: - Cancellations are only honored for medical emergencies. You must have an acceptable written statement from your physician or surgeon.  If your date is moved or changed, we will accommodate your payment/deposit and apply it to your new rescheduled date.

• 2.3 Non-Refundable Deposits: Please note that any deposits made at the time of booking are non-refundable, as specified during the reservation process.

• 2.4 Refunds: Refunds for cancellations will be issued according to the original method of payment within 7-14 business days after the cancellation request is processed (timing for funds to apply to your account may vary as it is according to your bank). All deposits are non-refundable. If you paid in full, you will be refunded the difference of the deposit if the refund is approved.

• 2.5 Please note that Royal Recovery Post-Op Retreat Las Vegas reserves the right to modify or update this policy at any time without prior notice. It is recommended that you review the policy regularly for any changes. In the event of any discrepancies, the most recent version of the policy will be applicable

• 2.6 Early Checkout is non-refundable unless approved by staff and ONLY for life-threatening medical emergencies.

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If you have any further questions or need assistance with your booking, cancellation, or refund, please don't hesitate to contact our customer service team, who will be happy to assist you.

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We look forward to providing you with exceptional post-operative care and a comfortable stay at Royal Recovery Post-Op Retreat Las Vegas